Trojan Today Classics
Trojan Today Classic: “Do You Have Phone Power or Phone Phizzle?” by Belle DuCharm
You may have the best interactive website in town & a beautiful facility, but it doesn’t matter if patients are soured by the person(s) answering your phone. Excellent phone skills require training to ensure the person answering the phone understands the big picture of creating positive impressions and branding the practice.
September 15, 2023
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