It starts, believe it or not, with my nose. A little itch tingles, and I know I can’t just reach up and scratch it. There
Customer service is important in all industries. In dentistry, there is an added issue with our customers, i.e., the issue of fear. Because of the added
If you check local “help wanted” listings, you’ll notice most employers are looking for someone with one or more years of “experience” in the positions
New Associates The success of any associateship or partnership depends greatly on the acceptance of a new member to the practice by the entire dental team.
On a daily basis, dentists tell us how tough it is to find good employees. Often the reason underperforming team members are kept on board
Pediatric dentists often see types of exam appointments, including new patients, second opinions, consultations, and early childhood visits. This makes it challenging to know which
I first met Peter at a laser and periodontal coding course I gave. Peter wanted to keep his career path on track and was articulate
I see it all the time in the course of my work as a copywriter, often for dental websites: the “About The Doctor” page says
“If this were your practice, what could we do better?” Doctors, have you considered implementing the wise and powerful strategy of posing this question? Just
A patient’s perception is a reality for that patient. As we said last month, it is essential that every step of the patient visit” from
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