Effective communication helps GAIN patient relations that sustain and grow your practice. Building TRUST and respecting a patient’s inherent right to choose become the cornerstone of effective communication. Patients walk through your door trusting you are honest and will provide quality care for their families. GIVE THE GIFT of using terms that create a win/win … Continue reading Trojan Today Classic: “To Give is to Gain – The Gift of Effective Communications: Words that Work” by Phyllis Waite