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Trojan Professional Services is complying with the orders & directives of health officials as they relate to COVID-19, which limit the number of employees we have working. However, we are still operational and are here to assist you.

NOTICE: Our telephone service provider is experiencing some technical difficulties. This could result in you receiving a busy signal, long hold times and/or calls going to voicemail. We apologize for the inconvenience. In the meantime, you may contact Trojan via email. Thank you for your patience.

DrDirect Electronic Claims

How Does it Work?

With integrated DrDirect, you create your claims in your practice management system throughout the day. When you are ready, send the batch of claims and DrDirect will take over. Each claim will be checked for missing information and errors, decreasing the chance of denied claims needing to be resent, the clearinghouse is contacted, and the batch is immediately on its way.

Trojan assures our clients the highest quality in transmitted claims, upholding a 98% acceptance rate.

Trojan Provides:

  • Simple installation
  • Comprehensive training
  • Unlimited support
  • Automatic software updates

You receive important information including:

  • Claims tracking at no additional charge
  • Integration with image attachment services
  • Payment information
  • Electronic pre-determinations

The power of DrDirect means you:

  • Receive payments faster
  • Avoid middle-men and third-party delays of your transmissions or requests from the payers
  • Retrieve status and inquiry reports on a daily basis at no additional charge
  • Benefit from automatic error-checking on each claim before it leaves your office

DrDirect integrates with Genesis and EZ2000.
Click here for the DrDirect flyer.

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