You may have the best interactive website in town & a beautiful facility, but it doesn’t matter if patients are soured by the person(s) answering your phone. Excellent phone skills require training to ensure the person answering the phone understands the big picture of creating positive impressions and branding the practice.
In the dynamic world of dentistry, staying up to date with the latest advancements and incorporating innovative products into a dental practice is essential. Each dental practice aims to provide excellent patient care while optimizing practice profitability.
If you’re a smaller practice and you’ve never had a HIPAA complaint, you’ve probably never experienced a HIPAA audit. However, that’s about to change.
HIPAA laws are in the news again. HHS has begun routine audits of groups with fewer than fifteen employees or contractors.
Marketing takes an investment in time and money. If you have someone inside your practice who has taken on the digital marketing role, then making the most of their time is crucial. Make the most of social media time.
A few weeks ago, I was hiking on a trail in the Rocky Mountain National Park where I’ve been hiking since I learned to walk. It is common, as I pass people going in the opposite direction, to pause and share short conversations.
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