Each day we focus on conquering tooth decay. The morning huddle is where we begin to acclimate the team and set expectations. Who are we
Originally published in 2008 When I was young, there were popular toothpaste ads showing happy, grinning kids holding up a report card from the dentist
Originally published in 2008 If you believe the hygiene department is the backbone of every dental practice, you will understand my passion for assisting client
In the past, the workplace was represented, at any given moment in time, by two generations. There were the long-serving, “dyed-in-the-wool” older generation and the
Originally published in 2009 My years in consulting have given me the privilege to observe many offices. I have the honor of working with outstanding
Originally published in 2007 Regardless of the type of company, it is the people, especially the front-line people, not the supervisors (executives, owners, or managers)
Newsletters are a great way to build community and set yourself up as the local expert in your field. Who are your patients or potential
Originally published in 2007 In some practices, there’s enough money in Accounts Receivables (A/R) to go around the world three times…while in others, the A/R
Originally published 2007 I confess I am one of those hotel guests who always takes the shampoo, soaps, and lotion from my hotel room. They
In March 2020, as coronavirus cases grew rapidly, it was advised that routine non-essential oral health care be delayed until there had been sufficient reduction
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