Originally published 2009 We make decisions every day. Some are easy no-brainers while others may require quite a lot of data or research. No one
In 1993, I started working in my first dental practice in the state of Washington where I developed my love for production numbers and my
Advocating insurance for your patients can be fun! Want in on the secrets? Secret #1 Play the game! Yes, it is a game of chance.
A team that simply gets the work done is quite different from a team that is cohesively and positively working together toward a shared set
When I was twenty-five years old, I read “What to Say When You Talk to Yourself” by Shad Helmstetter, Ph.D. I considered myself pragmatic, not
It starts, believe it or not, with my nose. A little itch tingles, and I know I can’t just reach up and scratch it. There
Customer service is important in all industries. In dentistry, there is an added issue with our customers, i.e., the issue of fear. Because of the added
If you check local “help wanted” listings, you’ll notice most employers are looking for someone with one or more years of “experience” in the positions
New Associates The success of any associateship or partnership depends greatly on the acceptance of a new member to the practice by the entire dental team.
On a daily basis, dentists tell us how tough it is to find good employees. Often the reason underperforming team members are kept on board
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