
Trojan Today Classic: “What is Your Patient’s Perception? Pt. 1” by Kay Huff
A patient’s perception is reality for that patient. Therefore, it is essential that every step of the patient visit — from the initial phone call,
A patient’s perception is reality for that patient. Therefore, it is essential that every step of the patient visit — from the initial phone call,
Can we talk communication? The kind where you’re not actually talking to the patient but you’re communicating, nonetheless? Your “office” is constantly providing cues to
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“I have tried many times before to make changes and have not succeeded at sustaining those changes. What makes you think we can make it
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