Originally published 2007 In some practices, there’s enough money in Accounts Receivables (A/R) to go around the world three times…while in others, the A/R is
Originally published 2007. I confess I am one of those hotel guests who always takes the shampoo, soaps, and lotion from my hotel room. They
What information do you need to choose the correct dental code for Sinus Augmentation, a.k.a. sinus lift? There is more than one choice for billing
Originally published August 2004 in Trojan Today. The patient is on time, but the dental assistant is busily talking about her weekend getaway. The doctor
Originally published August 2004 in Trojan Today. Recently, my husband and I had tickets for the Los Angeles Philharmonic at the new Walt Disney Concert
We’ve all done it – avoided conversations we need to have because we’re afraid. Afraid of hurting someone’s feelings. Afraid we might make things worse.
Originally published November 2016 in Trojan Today. “If I had eight hours to chop down a tree, I would spend six hours sharpening my axe.”
Originally published April 2007 in Trojan Today. In Western culture, we place a high value on problem solving and critical thinking, and many of us
Every practice has a tremendous ability to succeed far beyond the owner’s expectations. In consulting for over thirty years, I’ve learned the true secret to
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