Every practice has a tremendous ability to succeed far beyond the owner’s expectations. In consulting for over thirty years, I’ve learned the true secret to
It’s all about the EXPERIENCE! Disneyland is a 22-mile drive from my house, and I estimate I’ve visited the park over 150 times over the
The day starts off fine. You kiss your spouse and kids goodbye and wish everyone a good day. Traffic isn’t as bad as usual on
Everyone plays a role in securing appointments…starting with Doctor! Creating solid appointments is a team process. First, Doctor GIVES a confident treatment recommendation. Second, staff
It’s February, and we’re bombarded with little red hearts. As anyone who has ever loved another person knows, love works best when based on mutual
Treating the entire patient includes making sure treatment notes are written in such a way that both a Dental and a Medical Doctor can read
In some practices, there’s enough money in Accounts Receivables (A/R) to go around the world three times…while in others, the A/R is a non-issue. There
As I reflect back on 2005, I remember a year marked with calamity in the United States and abroad. Between the tsunami, hurricanes, floods, fires,
Almost everyone the world over is relieved to say goodbye to 2020. A global pandemic, recession, police brutality, racism, a country divided, devastating hurricanes and
Your patients have a choice of multiple dental practices. Influencing their decisions as to where to go are various factors – from family/friend referrals, to
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