
Trojan Today: “Communicating Cheer, Care, Connection” by Romalyn Tilghman
Happy Holidays Those two simple words sound different this year, don’t they? As much a challenge as a positive wish? You, like me, may struggle
Happy Holidays Those two simple words sound different this year, don’t they? As much a challenge as a positive wish? You, like me, may struggle
Tis the season to give thanks. We have 86,400 seconds each day, surely enough to spare a few for gratitude, recognition, and praise. Invest a
Do the right thing … because you care! To retain long term, mutually rewarding relationships, it is essential to support a team member whose skill
A number of doctors have asked if they can cancel their PPO contracts without losing a huge number of patients. My advice is to not
The seven most dreaded words a dentist hears during a workday are: “May I speak with you after work?” Does this mean the employee is
No management function is more critical than the ability to hire qualified and competent people. Dental school provides very little help in this area and,
If you currently operate your dental practice without Standard Operating Procedures (SOPs), you are missing a valuable component to your personnel management processes. A SOP
It’s 2:30 PM, but it feels like 6:00 PM. You’ve been in this seminar since sometime this morning. While it’s been full of good information,
After several months of recruiting, you’ve finally found an applicant you like. You offer him the job, he accepts, gives notice at his current place
As the need for remote dentistry increases, dental practices must find a way to implement it in their offices. Since teledentistry is new to many
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