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Trojan Today: “Focus on Things You Can Control” by Laura Hatch
A car spinning out of control across three lanes of traffic, a sudden sea of red taillights ahead, and the horrible realization that the spinning
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A car spinning out of control across three lanes of traffic, a sudden sea of red taillights ahead, and the horrible realization that the spinning
Effective communication helps GAIN patient relations that sustain and grow your practice. Building TRUST and respecting a patient’s inherent right to choose become the cornerstone
We live in an age of information overload. There have never been more journals, blogs, e-mail newsletters, or online dental communities providing information, nor is
Do you have trouble getting patients to accept the treatments diagnosed on their visits? Many times, a patient is apprehensive about scheduling the treatment before
Originally published December 2009 Every visit is an opportunity to create a ‘patient for life.’ When a dental team is about GIVING versus SCHEDULING PRODUCTION,
Originally published January 2009 New Associates The success of any associateship or partnership depends greatly on the acceptance of a new member to the practice
Do you get confused by the multitude of codes and/or want to expedite payments? There are a few things to know that can make your
Part of your overall image is your likability factor. Studies show there are four different elements that contribute to likability. They contribute to your social
Leading a team with deliberate, goal-oriented intention GIVES motivation and a feeling of accomplishment. Intention is performing in a way specifically to achieve the purpose,
In Part One of CPR to Revive a Dying Dental Practice, we examined several primary symptoms of decline that are often tuned out because we
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