Category: Trojan Today Classics

“Stop setting goals. Goals are pure fantasy unless you have a specific plan to achieve them.” – Stephen Covey

Overall, workplace violence, including assaults and suicides, made up about 16% of occupational injuries in 2008. Attendance, morale, and productivity can all be affected when something out of the ordinary, such as a violent act, occurs.

Turning 65 was not as bad as I suspected a decade ago. When my parents were 65, they seemed so old. To be honest, they always seemed old to me.

Originally published August 2010 in Trojan Today. It’s no secret that front office staff positions are very important and can impact a practice dramatically. Interacting

Originally published February 2010 in Trojan Today. It is the little red dress logo that catches my eye every year. It signifies Go Red for

Originally published 2007 In some practices, there’s enough money in Accounts Receivables (A/R) to go around the world three times…while in others, the A/R is

Originally published 2007. I confess I am one of those hotel guests who always takes the shampoo, soaps, and lotion from my hotel room. They

Originally published August 2004 in Trojan Today. The patient is on time, but the dental assistant is busily talking about her weekend getaway. The doctor

Originally published August 2004 in Trojan Today. Recently, my husband and I had tickets for the Los Angeles Philharmonic at the new Walt Disney Concert

DOWNLOAD FULL PDF VERSION   Originally published November 2016 in Trojan Today. “If I had eight hours to chop down a tree, I would spend