Category: Trojan Today

Training a new front office employee presents challenges, especially when the selected candidate might lack specific dental experience. However, prioritizing attributes like dynamism, a strong work ethic, and exceptional customer service skills can make them an excellent fit for the role.

Peer-to-peer recognition is as important for staff morale as much as a supervisor’s compliments and acknowledgments are. Here is a program that Trojan used for employee peer-to-peer recognition.

I love the fall. Cooler mornings, sweaters, schools back in session, leaves changing color, pumpkin waffle mix at Trader Joe’s, and football! My favorite holiday is Thanksgiving. It’s a time to pause and give thanks. My gratitude basket is overflowing this year. Here are a few things I am most thankful for:

“Congratulations, you’re hired,” you say to the applicant. You set the date for the new person to begin working, and everyone is hopeful and excited. Now what?

In the dynamic world of dentistry, staying up to date with the latest advancements and incorporating innovative products into a dental practice is essential. Each dental practice aims to provide excellent patient care while optimizing practice profitability.

Marketing takes an investment in time and money. If you have someone inside your practice who has taken on the digital marketing role, then making the most of their time is crucial. Make the most of social media time.

Last month we looked at medical billing for specific endodontic procedures. There are more reasons than endodontics to add medical billing with medical diagnostic codes to your dental billing. Systemic conditions can necessitate more hygiene appointments.

Endodontics has evolved tremendously over the past decade, and its applications have immensely improved the quality of dental treatment. Endodontics involves either preserving part or all of the dental pulp in health or removing all the pulp in irreversible disease.

Billing major procedures of any kind can be very challenging. Everyone has different levels of experience in their billing skills.

According to the CDC, 47.6% of the US adult population has some level of gum disease.1 Looking at these statistics, we have a lot of work to do to conquer this disease.