Category: Trojan Today Classics

It’s about time… Only 18% (2009 statistics) of all dentists in the United States do a complete oral cancer screening examination. A shocking statistic!

“I hate to terminate employees!” That’s the understatement of the year; no one likes to do it. Not only is the termination itself difficult, you will have to recruit, interview, hire, and train a replacement, costing an emotional and financial toll.

Have you ever received a phone call from a patient upset about the amount their insurance has paid on their claim? It may not seem fair, but our patients expect us to know about their insurance plans and what is covered.

Protected Identifiable Information, or PII for short, is any information that could be used to identify an individual. Forty-eight states now have privacy laws that require all businesses to protect a consumer’s Protected Identifiable Information.

Why do you have to comply with HIPAA Security Rules? If you are submitting e-claims to a clearinghouse and then the clearinghouse submits the electronic format of the claim to a health plan on behalf of your office, you MUST comply to the Privacy, Security, and Breach Notification Rules of HIPAA.

Whether you have a new practice or want to enhance your ongoing marketing efforts, I can offer a few tips to increase the number of patients and retain them by making the most of online resources.

There are so many online tactics for attracting website visitors that even those with marketing savvy can get overwhelmed. Consider this funnel, the brainchild of Ryan Wilson of FiveFifty Digital Marketing, to simplify the possibilities:

Successful practices thrive when team members are in harmony with the dentist’s vision and the practice’s professional goals. Having a team of dedicated team players is every dentist’s dream.

So many young dentists are at a loss when it comes to hiring, training, motivating, and retaining employees. This article will hopefully answer some questions as well as offer timely tips for those who have staff or need to add additional team members.

I moved recently. After seventeen years in the same house, the stress of sorting, purging and packing was exhausting. Even more stressful was the necessity of dealing with a variety of “service” people; i.e. telephone installers, cable technicians, painters, contractors, realtors, bankers, plumbers and electricians. We had some excellent experiences; we also had some that were frustrating and less than satisfying.