Category: Trojan Today Classics

I moved recently. After seventeen years in the same house, the stress of sorting, purging and packing was exhausting. Even more stressful was the necessity of dealing with a variety of “service” people; i.e. telephone installers, cable technicians, painters, contractors, realtors, bankers, plumbers and electricians. We had some excellent experiences; we also had some that were frustrating and less than satisfying.

Performance reviews provide an opportunity for the employer and employee to discuss how the employee can become more valuable to the practice and how that increased value will be measured so the employee is clear as to what is needed to receive a wage increase.

“Working interviews,” volunteering, and/or unpaid internships are not uncommon in the industry, but they have become a source of increasing risk to dentists, both financially and emotionally. Last month, Trojan Today covered working interviews. This month, we look at volunteering and/or unpaid internships.

“Working interviews,” volunteering, and/or unpaid internships are not uncommon in the industry, but they have become a source of increasing risk to dentists, both financially and emotionally. Not considering compliance requirements can leave you vulnerable to a plethora of problems.

In my coaching practice, I partner with people who are tired of just getting by. In the past, they have lived with “tolerations” and have considered themselves “survivors.” However, as they are living their lives, they discover that the human agenda, written in their hearts and minds, invites something more.

You’ve heard the expression: Knowledge is power. But is it really? Yes and no. By itself, knowledge is not power. It depends on how and when knowledge is applied and who applies it. 

In today’s competitive dental market, more and more dentists are finding it prudent and profitable to bill medically necessary dental procedures to medical insurance carriers. Submitting selected dental treatment to medical carriers not only provides a valuable service, but it can increase the bottom line of the practice through greater case acceptance.

If you check local “help wanted” listings, you’ll notice most employers are looking for someone with one or more years of “experience” in the positions they want to fill. Over the last thirty-five years of my career in clinical, administrative, and academic dentistry, I have discovered that having “experience” is not enough.

It’s time for dental hygienists to play a larger role in the dental team. In order for a dental practice to play (and earn) in the big leagues, dental hygienists need to be recognized and honored as highly valued members of the team…

Many dentists don’t know how to deal effectively with the inevitable relationship challenges that arise among staff members in every dental practice. A number of doctors say they were warned about this in dental school, yet didn’t believe it until they encountered the challenge firsthand.